Privacy Notice
Effective Date: June 25, 2026
This Privacy Notice explains how sino-hose.com ("we," "our," or "us") collects, uses, and protects your information when you visit our website.
1. Information Collection and Use
We collect information to provide and improve our services, respond to inquiries, and ensure website security.
| Data Category | Specific Data Elements | Purpose of Processing | Legal Basis (GDPR/CCPA) |
|---|---|---|---|
| Contact Data | Name, email address, phone number, country, and message details (via contact forms). | To respond to business inquiries and quotes. | Performance of a contract / Legitimate interest. |
| Technical Data | IP address, browser type, operating system, referral URLs. | Website optimization, security, and fraud prevention. | Legitimate interest. |
| Usage Data | Pages visited, time spent on site, clickstream data. | Analytics to improve user experience. | Consent (via cookie preferences). |
2. Data Sharing and Disclosure
We do not sell your personal data. We share data only with trusted third parties under strict confidentiality agreements:
- Service Providers: IT hosting, website analytics (e.g., Google Analytics), and CRM tools.
- Legal Compliance: When required by law, regulation, or legal process.
3. International Data Transfers
As an international business, your data may be transferred to and processed in countries outside your residence (including China and the United States). We implement Standard Contractual Clauses (SCCs) or equivalent legal mechanisms to ensure a level of data protection compliant with global standards.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this notice (typically 24 months for marketing/inquiry data) or as required by applicable legal, tax, or regulatory schedules.
5. Your Rights
Depending on your jurisdiction (e.g., GDPR, CCPA/CPRA), you have the following rights:
- Access/Know: Request a copy of the personal data we hold about you.
- Correction: Request rectification of inaccurate data.
- Deletion: Request the erasure of your personal data.
- Opt-Out: Opt-out of the sale or sharing of your personal data (where applicable).
To exercise these rights, contact us at: [email protected].
6. Cookies and Tracking
We use cookies to enhance your browsing experience. Optional Google Analytics is loaded only when you allow analytics. Choose Essential only to decline it, or use Cookie settings in the footer to change or withdraw your choice. Your preference is stored in this browser. Embedded YouTube videos load when you press Play; YouTube then processes the video request under its own privacy policy.
7. Updates to This Notice
We reserve the right to update this Privacy Notice. Any changes will be posted on this page with an updated "Effective Date."